Privacy Policy Youth Pulse Digital™
Last Updated: 25/08/2025
Welcome to Youth Pulse Digital™. We are committed to protecting your personal data and respecting your privacy rights in compliance with Indian data protection laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. About This Policy
This Privacy Policy applies to all users of Youth Pulse Digital's services in India, including our AI-powered career guidance tools, exam preparation systems, professional development platforms, micro-entrepreneurial coaching, school admission test systems, and hiring/onboarding solutions for educational institutions and small businesses.
2. Information We Collect
Personal Information:
- Contact Details: Name, email address, phone number, postal address
- Educational Data: Academic records, course preferences, examination scores, career interests
- Professional Information: Work experience, skills, career goals, training progress
- Assessment Data: Responses to aptitude tests, personality assessments, learning evaluations
- Business Information: For institutional clients - organization details, employee data (with consent)
Technical Information:
- Device information, IP address, browser type, usage patterns
- Cookies and similar tracking technologies for platform optimization
AI Interaction Data:
- Questions asked to our AI mentors, chat transcripts, feedback on AI-generated recommendations
- Learning patterns and progress tracking for personalized experiences
3. How We Use Your Information
Core Services:
- Career Guidance: AI-powered career pathway recommendations and mentoring
- Educational Support: Personalized exam preparation and learning modules
- Professional Development: Customized training programs and skill assessments
- Entrepreneurship Coaching: Business planning tools and micro-enterprise guidance
- Institutional Services: Admission testing, hiring systems, and onboarding solutions
Platform Improvement:
- Enhancing AI algorithms and recommendation accuracy
- Research and analytics (using anonymized, aggregated data only)
- Service optimization and new feature development
4. AI Technology Disclaimer
Important Notice:
Our platform uses proprietary AI models and large language models (LLMs) to provide personalized recommendations and guidance.
AI Limitations:
- AI-generated content is for informational purposes only and should not replace professional advice
- Career and educational recommendations are based on data patterns and may not account for all individual circumstances
- Users should verify AI-provided information independently before making important decisions
- AI responses may occasionally contain errors or biases despite our best efforts
Data Protection in AI Systems:
- Your personal conversations with AI mentors are processed securely and not stored permanently
- AI training does not use your personal data without explicit consent
- Third-party AI services comply with our data protection standards
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. Limited sharing occurs only in these circumstances:
- With Your Consent: Sharing progress reports with parents/guardians (for users under 18); Connecting with educational institutions or employers (when explicitly requested)
- Service Providers: Trusted technology partners under strict data protection agreements; Cloud storage and security service providers with Indian data residency
- Legal Requirements: Compliance with Indian laws, court orders, or government requests; Protection of our rights, safety, and security
- Institutional Clients: Aggregated analytics may be shared with schools or businesses without personal identifiers
6. Data Security and Storage
Security Measures:
- End-to-end encryption for sensitive data transmission
- Secure servers with regular security audits and monitoring
- Access controls and authentication protocols
- Regular backup and disaster recovery procedures
Data Localization:
- Primary data storage within India to comply with local regulations
- International transfers only with adequate safeguards and legal basis
7. Your Rights and Choices
Access and Control:
- Access: Request copies of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to legal obligations)
- Portability: Receive your data in a structured, machine-readable format
Communication Preferences:
- Opt-out of marketing communications
- Control notification settings
- Withdraw consent for data processing (where applicable)
How to Exercise Rights: Contact our Data Protection Office at support@youthpulsedigital.com
8. Children's Data Protection
- Users under 18 require parental/guardian consent
- Special protections for users under 16 as per Indian regulations
- Institutional supervision for school-based services
Parental Rights:
- Parents can access, modify, or delete their child's data
- Notification to parents for significant data processing activities
- Clear consent mechanisms for educational institutions managing student data
9. Cookies and Tracking
- Maintain user sessions and preferences
- Analyze platform usage and improve services
- Provide personalized recommendations
You can control cookie settings through your browser, though this may limit some platform functionality.
10. Data Retention
- Personal Data: Retained as long as your account is active or as needed for service delivery
- Educational Records: Maintained for academic continuity (typically 1-2 years after course completion)
- AI Interaction Logs: Temporary storage for service improvement, then anonymized or deleted
- Legal Compliance: Some data may be retained longer to meet regulatory requirements
11. Grievance Redressal
- Grievance Contact: Email: support@youthpulsedigital.com
- Response Time: We aim to acknowledge complaints within 72 hours and resolve within 15 working days
- Escalation: If unsatisfied, you may approach the Data Protection Board or relevant authorities under Indian law
12. Updates to This Policy
- Changes in our services or business practices
- Updates to Indian data protection laws
- Enhanced security measures or technology improvements
Notification Process: Email notification for material changes; Platform notifications for all users; Updated policy posted on our website with revision date
13. Contact Information
This Privacy Policy is governed by Indian law. By using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.
